| Support Category: Account Related>> No Account |
| Specialist Notes: |
Account related issues (reactivation requests, creation, or corrections) for SBA Employees should be sent to HR4U@sba.gov. Please CC Bethannie Jamerson (bethannie.jamerson-dowlen@sba.gov) in any requests.
IMPORTANT! Only federal employee accounts should be escalated. If the user is a contractor, please refer to the SBA Contractor | No Account SR. If you have verified they are OIG, please use the OIG contact which can be found in the Admin Escalation Spreadsheet or the OIG Escalation Template | No Account SR. |
| Standard Response: |
Hello SBA TMC Administrators,
Can you assist us with the following issue, please?
User:
Email Address:
Issue: No Account
Summary: User currently does not have an account in the SBA TMC. They have verified that they are a federal employee.
Please advise - thank you in advance!