Support Category: User Account>> Inactive Account


Specialist Notes:


Account related issues (reactivation requests, creation, or corrections) for SBA Employees should be sent to HR4U@sba.gov. Please CC Bethannie Jamerson (bethannie.jamerson-dowlen@sba.gov) in any requests.


IMPORTANT!

If you have verified they are OIG, please use the OIG contact which can be found in the Admin Escalation Spreadsheet or the OIG Escalation Template | Inactive Account SR.


Standard Response:


Hello SBA TMC Administrators,

Can you assist us with the following issue, please?

User:
Email Address:

Issue: Inactive Account

Summary: The user’s account is inactive and is requesting it be reactivated.

Please advise - thank you in advance!