Support Category: VILT>> VILT Inquiry


Specialist Notes:


Because these requests are usually urgent, the administrators have asked that we escalate directly to them.


Once the ticket has been created, please forward it to the administrators immediately.


NOTES FOR TICKET PROCESSORS!


These requests ARE URGENT and should be forwarded to the administrators ASAP.


Please forward to Bethannie Jamerson at bethannie.jamerson-dowlen@sba.gov and CC Joellen Jarrett at joellen.jarrett@sba.gov


Standard Response:


Hello Bethannie,


Could you please assist the user with the issue below?


User: 

Email:

Course:


Issue: The user is having issues launching the above webinar. Could you assist them with accessing it?


Best,