Support Category: ILT/VILT (select applicable) 


Specialist Notes:


For requests pertaining to canceling, rescheduling, or course completion issues, users can reach out to AskTheCLO@sba.gov for further assistance.


Standard Response:


Hello [User’s First Name],


If you are having issues with rescheduling, canceling, or receiving a completion mark for a webinar or classroom event you attended, we advise reaching out to AskTheCLO@sba.gov for further assistance. 


Please let us know if you have any questions.


Best,