Example: https://eskillzlivesupport.freshdesk.com/a/tickets/22775

Thank you for contacting Small Business Administration TMC End Support!

Unfortunately, your account is showing as inactive. The Office of Disaster Assistance Administrators has requested that your supervisor contact: MBX.ODA.TMCADMIN@sba.gov with a formal request to have your account reactivated.

Should you have any questions or require additional assistance, please let us know. Have a pleasant day! 

Regards,