| Support Category: User Account | No Account, User Account | Inactive Account (select applicable) |
| Specialist Notes: |
IMPORTANT! The administrators have advised these requests should come directly from the employee’s supervisor for timely processing. Kindly provide the user with below SR. |
| Standard Response: |
Thank you for your patience while I investigated this for you.
To ensure timely processing, requests for TMC account creation or reactivation must be submitted by your supervisor. Please ask your supervisor to submit the request to HR4U@sba.gov. Once they receive the request from your supervisor, they will process the account action as appropriate
The Supervisor should include the following information with each request:
- Request type: account creation, reactivation, or deactivation
- Employee’s full name
- Employee’s last hire date
- Current supervisor’s name
- Program office or division
- Any other relevant account information
Should you have any questions or require assistance with another issue, please let us know.
